SAFEX TRANSPORTATION
– Statewide Passenger Tariff
"Transparent, state-filed passenger transportation rates"
Taxi Rates in Santa Fe NM – Statewide Passenger Tariff
Company Information
Carrier Name: SAFEX TRANSPORTATION
Owner: Mr. Bonson Rodrigues
Principal Address: 104 Mountaingem Loop, Santa Fe, NM 87508, USA
Telephone: +1 (505) 910-5123
Service of Process (Agent): Mrs. Sweety Bonson Rodrigues
Address: 104 Mountaingem Loop, Santa Fe, NM 87508, USA
Telephone: +1 (505) 930-2729
SECTION 1 – GENERAL RULES & REGULATIONS
- Application of Tariff – This tariff governs the statewide operation of passenger
transportation services provided by SAFEX TRANSPORTATION within New Mexico. All
rates, charges, rules, and regulations apply unless otherwise authorized by the NMDOT. - Liability – Carrier assumes responsibility for passengers only while boarding, riding, and
disembarking. Carrier is not liable for any damage, loss of money, jewelry, documents,
or fragile articles unless declared and accepted in writing. - Service Area – Carrier is authorized to operate statewide within New Mexico, includingall municipalities and rural areas.
- Conduct of Passengers – Passengers engaging in disorderly conduct may be refused
service. Alcohol and illegal substances are prohibited inside company vehicles. - Cancellations – A minimum of 2 hours’ notice is required for cancellation without penalty. Failure to cancel may result in a cancellation fee equal to the full/Half or minimum fare. Also, upfront payment or related details required against lastminute/movement ride reservations to avoid passenger no show up and other operational issues.
- Insurance – Carrier maintains all insurance coverage required under New Mexico lawand NMDOT regulation
SECTION 2 – RATES & FEES SCHEDULE OF RATES & CHARGES
- Base Passenger Fare:
• Initial Pickup Charge (Flag Drop): $3.50 Applied at the beginning of every trip.
• Standard Mileage Rate $3.75 per mile or $1.88 per ½ mile (For Maximum 2
Passengers)
• Late Night Mileage Rate: $4.50 per mile Applies from 8:00 PM to 7:00 AM or $2.75 per
½ mile (For Maximum 2 Passengers) - Minimum Fare (Any trip): $25.00
- Additional Passenger Fee (From 3rd Passenger onwards): $5.00 per person
- Wait Time / Flight, Traffic Delays:
- First 15 minutes: Free & thereafter $35.00 per hour Charged, when vehicle is stopped or
traveling under 12 mph. $0.60 per minute. - Pet Fee: $15.00 per Pet and does not apply to service Dog/animals.
- Deep Cleaning Fee $175.00 For excessive mess, spills, or bio-hazards.
- Airport parking & Special Facility Surcharge:
• Albuquerque International Sunport (ABQ): $2.50 per trip
• Santa Fe Regional Airport: $2.00 per trip - Baggage Policy:
• 2 standard suitcases: Free
• Each additional bag: $1.50
• Oversized/Large Equipment: $5.00 each
SECTION 3 – TERMS OF SERVICE
- All fares are calculated based on the shortest safe driving distance as determined by
GPS routing and subject to change caused by market inflation. - Flat fare rates will be offered and applicable only based on Passenger’s request or
demand, as a special case per agreed by both the parties. - Payment: Payment in full is required upon completion of the service by any mode
such as Cash, debit, credit cards or online payment apps etc. - Driver must provide a printed, manual or electronic receipt upon request.
- Right to Refuse Service: The carrier reserves the right to refuse service to any
person who is threatening, inappropriate, poses a potential threat to safety or
property. Carrier complies with ADA requirements and will provide accessible
transportation upon request. - Minors & Child Seats: Transport of unaccompanied minors under 18 is refused
without written parental permission accepting liability. The carrier does not provide
child restraint seats; parents/guardians must provide federally approved car seats. - Prohibited Items & Conduct: The use of drugs, alcohol, or tobacco is strictly
prohibited. Weapons of any kind are not allowed in the passenger compartment. - Vehicle Damage: Any damages to the vehicle caused by a client will result in a
charge to the client for the full cost of repair. - Wet Items: Wet clothes or any wet items that may damage the vehicle’s interior are
not permitted - Luggage & Property: The carrier is not responsible for loss or damage to luggage or
other personal property. The carrier may refuse to transport any item believed to
contain illegal materials, be unsafe, or be impractical to load. - Pets & Service Animals: All pets must be properly restrained and are subject to a
fee. Service animals complying with the Americans with Disabilities Act (ADA) are
always welcome at no extra charge and do not require a carrier bag. - Delays & Interruptions: The carrier is not responsible for delays or interruptions
caused by weather, road conditions, accidents, breakdowns, construction, law
enforcement activity, or other events beyond its control. Arrival and departure times
are not guaranteed. Service may be suspended if conditions are deemed impractical
or dangerous.
SECTION 4 – SCHEDULES & AVAILABILITY
- Operating Hours: 24 hours a day, 7 days a week, including holidays.
- Service Response Time: Typically, within 20–45 minutes in urban areas; longer in rural
service zones. - Reservation System: Advanced booking available via phone. Online booking will be
made available in future updates.
SECTION 5 – DISPATCH OPERATIONS
- Location of Dispatcher(s):
The primary dispatch operations for SAFEX TRANSPORTATION are located at:
104 Mountaingem Loop, Santa Fe, NM 87508.
This location serves as the central dispatch hub.
Call Handling and Dispatch Process: - Customers request service by calling +1 (505) 910-5123.
- Calls are received by the dispatcher (or owner/operator).
- Dispatch records customer details (pickup, destination, passengers, time).
- Trips are assigned to the nearest available driver using mobile phone
communication and GPS-based dispatch tools. - Confirmation with estimated arrival time is provided to the customer.
- SAFEX TRANSPORTATION provides 24/7 coverage. During periods of high demand,
calls are queued and dispatched in order received. - When the dispatcher is not physically present at the central office, remote
dispatching is performed via mobile phone, ensuring uninterrupted service at all
times.
OWNERSHIP & MANAGEMENT
Mr. Bonson Rodrigues is the 100% owner and main representative/provider for
SAFEX Transportation, committed to ongoing performance improvement and
meeting the transportation needs of every individual.
Certification
This tariff is filed by:
Mr. Bonson Rodrigues
Owner, SAFEX TRANSPORTATION
104 Mountaingem Loop
Santa Fe, NM 87508
Phone: +1 (505) 910-5123